Data & Privacy
At ArionPH, your privacy matters as much as your next big win. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and what rights you have as a player on our platform.
This Privacy Policy applies to all users of the ArionPH platform, accessible at arionph.click, and covers all services, features, and interactions you have with us — from registration and deposit to gameplay and customer support.
ArionPH operates under applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. As a registered player or visitor, you have the right to know how your information is being handled, and we take that responsibility seriously.
By using ArionPH, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please discontinue use of our platform and contact our support team to request account closure.
ArionPH acts as the Personal Information Controller for all data collected through this platform. We appoint a Data Protection Officer (DPO) who oversees compliance with the Data Privacy Act of 2012.
ArionPH collects personal information from you in several ways — directly when you register or make a transaction, automatically when you browse or play on our platform, and occasionally from third-party verification sources. Here is a breakdown of the types of data we collect:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, mailing address | Account registration |
| Financial Data | GCash / Maya / bank account details, transaction history | Deposits & withdrawals |
| Usage Data | Pages visited, games played, bet history, session duration | Automatically during platform use |
| Device & Technical Data | IP address, browser type, device model, operating system | Automatically on site access |
| Communication Data | Support chat logs, email correspondence, feedback | When you contact our support team |
We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal information such as biometric data or political affiliations unless legally required.
ArionPH uses your personal data for the following purposes, all of which are grounded in either your consent, our contractual obligations to you, or our legitimate business interests:
We will never use your data for purposes that are inconsistent with those listed above without first seeking your explicit consent.
ArionPH does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. However, we may share your data with trusted parties in the following circumstances:
All third-party partners we work with are contractually obligated to handle your data in compliance with the Data Privacy Act of 2012 and our own data protection standards.
ArionPH does not transfer your personal data outside the Philippines except where necessary to provide our services, and only to jurisdictions with adequate data protection standards.
ArionPH uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you interact with our site.
The types of cookies we use include:
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ArionPH platform.
ArionPH employs industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
While we take every reasonable precaution to secure your data, no online system is completely immune to risk. In the event of a data breach that is likely to affect your rights and freedoms, ArionPH will notify you and the National Privacy Commission (NPC) within the timeframe required by law.
ArionPH retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Philippine law and regulatory obligations.
When data is no longer required, ArionPH securely deletes or anonymizes it in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ArionPH:
Data Privacy Act of 2012
ArionPH respects and upholds your rights under Philippine data privacy law. Here is what you are entitled to.
You have the right to request a copy of the personal data ArionPH holds about you at any time. We will respond within 15 business days.
If your data is inaccurate or outdated, you have the right to request corrections. Update your details anytime via your account settings or support.
You may request deletion of your personal data, subject to our legal retention obligations. Data required for regulatory compliance cannot be deleted immediately.
You can object to processing of your personal data for direct marketing purposes at any time. Just contact our support team to opt out.
You may request a copy of your personal data in a structured, machine-readable format to transfer to another service provider of your choosing.
If you suffer harm due to a violation of your privacy rights by ArionPH, you are entitled to compensation as provided under Philippine law.
ArionPH strictly prohibits the use of our platform by anyone under the age of 21. We do not knowingly collect personal data from minors. If we discover that a player has provided false age information and is in fact under 21, we will immediately suspend the account, refund any remaining balance (excluding winnings), and delete all associated personal data.
Parents and guardians who believe that a minor may have registered on ArionPH are encouraged to contact our support team immediately at support@arionph.click so we can investigate and take swift action.
The ArionPH platform may contain links to third-party websites or integrate third-party services such as payment gateways and game providers. This Privacy Policy applies only to ArionPH and does not cover the practices of any third parties.
When you interact with a third-party service — such as initiating a GCash payment — you are subject to that provider's own privacy policy. ArionPH is not responsible for the data practices of third-party providers, though we carefully vet all partners for compliance with applicable privacy standards.
Always review the privacy policy of any third-party service you use in connection with your ArionPH account, including your payment provider's terms.
ArionPH may update this Privacy Policy from time to time to reflect changes in our services, new regulatory requirements, or improvements to our data handling practices. When material changes are made, we will notify you by email and/or by posting a prominent notice on the ArionPH platform.
The effective date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically to stay informed about how ArionPH protects your privacy.
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by ArionPH, please reach out to our dedicated Data Protection Officer (DPO):
Email: support@arionph.click
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. ArionPH will cooperate fully with any NPC investigation.
We aim to acknowledge all privacy-related requests within 5 business days and resolve them within 15 business days, as required under the Data Privacy Act of 2012.
Why You Can Trust ArionPH
We didn't just write a policy — we built our platform around protecting your personal data at every step.
All data transmitted between your device and ArionPH servers is encrypted using SSL/TLS protocols. Your personal and financial information is never sent in plain text.
ArionPH operates in full compliance with the Philippine Data Privacy Act of 2012. We have an appointed DPO and maintain all required privacy documentation.
ArionPH will never sell your personal data to advertisers or data brokers. Your information exists only to support your experience on our platform, nothing more.
Update your personal details, opt out of marketing, request data deletion, or close your account at any time. You are always in control of your data on ArionPH.
If a data breach ever occurs that affects your rights, ArionPH will notify you and the National Privacy Commission within the legally required timeframe — no delays, no hiding.
We follow the principle of data minimization — we only collect what we genuinely need to operate the ArionPH platform safely and legally. No unnecessary data collection, ever.
Play with confidence knowing your personal information is protected at every step. Join over 500,000 Filipino players who trust ArionPH for a safe, fair, and exciting online betting experience.